SHO-AIR International Survey

 

How Are We Doing?

5 = Excellent
4 = Good
3 = Average
2 = Poor
1 = Unacceptable

 
 
   
    Optional
   
Your Name
Your Company
Your E-Mail
Your Phone
   
    Questions 5 4 3 2 1
CUSTOMER SERVICE          
    Did SHO-AIR reply to your request within an acceptable time frame
   
    Please rate the professionalism and experience exhibited in your communication with SHO-AIR
   
    Please rate the information and communication provided as to confirmation and tracking
   
    If you have encountered a service issue or shipment delay, please rate our ability to offer solutions to reduce the affect of the failure
   
    Please rate the follow up communication provided by SHO-AIR
   
    Please rate the quality of our written and electronic communication
   
           
TRANSPORTATION SERVICES 5 4 3 2 1
    Pickup Services          
    Were we On-Time?
    Please rate the professionalism of the driver who made the Pickup(if applicable)
   
    Delivery Services          
    Were we On-Time?
    Condition of the shipments received
    Please rate the professionalism of the driver who made the delivery (if applicable)
   
    Please rate our on-site representative at the venue (if applicable). Was he or she available and resourceful?
   
    What services do you use?          
    Airfreight          
    LTL Ground          
    Truckload          
    Special Handling Van Line          
    International          
    Warehouse storage          
    Tradeshow Logistics Auditing          
    Show Book Management          
   
           
PRICING 5 4 3 2 1
    Do you consistently receive estimated pricing for your shipments Yes - No          
   
    If yes, Please rate us on the comparison of quoted vs actual
   
    Please rate your opinion of our overall pricing per your experience
   
             
INVOICE 5 4 3 2 1
    Did you receive your invoice in a timely matter? Yes - No          
   
    Was your invoice accurate?
   
             
OVERALL PERFORMANCE 5 4 3 2 1
    Please rate your overall experience with SHO-AIR
   
    Would you recommend SHO-AIR to another exhibitor based on your experience? Yes - No          
   
    Please Leave any Comments or suggestions about our service and how we may better serve you          
   
   

  • Please Enter the text displayed below and click Submit

    		•